The red lock on the Samsung washing machine is on
Poor quality water in the water supply, sudden power surges, errors in using a Samsung washing machine - all this can lead to equipment failure. If the red lock on the washing machine is constantly on or just blinking, then this is one of the signals that the washing machine may be out of order. What to do in such a situation, whether to call a repairman, and whether you can fix the machine yourself - we’ll tell you in today’s article.
Does the red lock indicate a breakdown?
When the red lock on the display lights up during the operating cycle of your Samsung washing machine, there is nothing to worry about. This is just information for the housewife that the machine door is locked because washing is in progress. When the “home assistant” finishes working, the door will still be locked for a few minutes, but after that the lock will automatically be removed and the indicator in the form of a lock will go out.
What should you do if the key or lock lights up or constantly blinks when the Samsung machine is not washing and the hatch is open? In such a situation, the device may not even respond to button presses, and the light will continue to glow red. In this case, you will have to carry out a thorough diagnosis, and possibly repair, because this is a serious sign of a malfunction of household appliances.
Disable the blocking function
When the door of a Samsung washing machine does not open, this is not yet a reason to call a service center specialist or personally begin repairs. First of all, make sure that the child lock is deactivated - a special function of modern devices that blocks all buttons during washing, including the hatch opening button.
The lock can be removed by holding down the start button of the Samsung washing machine, which must be pressed for five seconds, which will cause the device to reboot and then disable the “Child Lock” mode.
In rare cases, restarting the system may not help, so the red lock on the display will remain lit or flashing. If this happens, follow the instructions:
- turn off the power to the Samsung washing machine;
- wait 10-15 minutes;
- Reconnect the device to the power supply and turn it on.
Most often, these manipulations should solve the problem. If it does not disappear in this case, then a more thorough check will be required.
The hatch of the washing machine cannot be opened
Usually, disconnecting the equipment from the network and then waiting should help with the malfunction, because the block is removed from the hatch and the user again has the opportunity to open it. At the same time, sometimes the UBL does not remove the lock due to the fact that the door hook has not returned to the standard “Open” position. This can happen if debris gets into the area of the bimetallic strip inside the hatch locking device. Then you will need to open the hatch with your own hands, being careful not to break anything. To do this, you need to perform a number of actions.
- Disconnect equipment from the power supply.
- If possible, move it to a spacious room so that nothing interferes with restoring the operation of the device.
- Remove the top housing cover.
- Place your hand with a thin screwdriver down behind the front wall of the washer into the UBL area, which is located to the right of the hatch handle.
- Feel the plastic latch of the hatch locking device and try to move it to the left.
It may not work the first time, so don’t despair if you can’t release the Samsung washing machine hatch hook several dozen times, keep trying patiently.
This method of opening the hatch is not the only one, because the door can be released using another method. For it you only need a thin, strong thread, as well as a flat screwdriver or a manicure file. The procedure is as follows:
- using a screwdriver, insert a thread into the hole between the CM body and the door, as if you were putting a thread on the door of a Samsung machine;
- Having placed the thread on the hatch from the side of the lock, you need to carefully pull the ends of the thread, which will provoke the opening of the lock under the resulting pressure.
If none of the methods helped you open the “home assistant” door, then you will have to call a technician to your home so as not to damage the equipment even more. In this case, a specialist will be able to accurately diagnose and fix the problem, possibly even without expensive repairs. This is much better than accidentally damaging the device while trying to get it working.
Testing UBL
A red lock on a Samsung washing machine that continues to light when the machine is not washing and has already been rebooted is an unpleasant signal that the UBL contacts have closed. To diagnose this element, you will first have to open the washing machine door using one of the two methods described above. To test a part, follow the instructions exactly.
- Unscrew the screws holding the hatch locking device, which are located to the left and right of the hatch hook hole in the front wall of the home assistant.
- Place your hand under the cuff and remove the lock.
- Disconnect the chip with wires.
- Switch the multimeter to resistance test mode.
- Connect the probes of the device to the phase contact and neutral contact of the lock.
- If a three-digit number is displayed, then everything is fine.
- Now we place the probes on the neutral and common contacts of the lock.
- If it displays zero or one, you will know that your Samsung washing machine lock is broken.
Be sure to check the lock mechanism, because if everything is fine with the electrics, but the device does not work, then it is not a fact that the problem is hidden somewhere else. In addition to mechanics, it is also worth checking for debris in the castle itself. To do this, the element must be disassembled and cleaned, because this action often helps eliminate the failure of the hatch locking device. Finally, if you couldn’t find the problem on your own, then you should call a technician to your home so that he can check and fix everything himself.
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