Zanussi washing machine does not fill with water

If the Zanussi washing machine does not draw water, then after the mode starts and the UBL is activated, the machine will buzz for a while, and then “silence” and display an error. The drum will remain empty, the clothes will remain dirty, and the wash will not take place. Several malfunctions at once can lead to this outcome, from a banal shutdown of the water supply to failure of the control board. You will have to consistently check all possible options and only then eliminate the problem of “dryness”.

We list possible malfunctions

You can’t wash things dry in a machine, so you can’t put off solving the problem with filling - it’s better to immediately start looking for a possible cause. Fortunately, an empty drum does not always indicate a breakdown; sometimes it is due to a missing central water supply or a blocked water supply.

There is a third “non-repairable” reason - a door that is not tightly locked. Before washing, the control board must ensure that the drum is sealed. If the hatch is not slammed shut, the electronic lock does not work, which means the system rejects the start of the cycle.

Quite often, quite noticeable breakdowns and malfunctions lead to problems with water supply. The difficulty of diagnostics is that their list is long: from the inlet valve to hoses and the control module. So, users often encounter eight problems.

Damaged intake valve. This device controls the water supply to the machine. If it fails, the membrane stops responding to the signal supplied by the board - the “entrance” to the machine will remain locked. Confirming a valve sensor malfunction is simple: just connect to the power supply and apply voltage to it. A working system will close and make a characteristic click, while a broken one will remain silent.
Clogged filter mesh. The Zanussi inlet hose has a special filter attachment, on which a noticeable part of the dirt and impurities found in tap water settles. Naturally, over time, the part becomes too clogged and does not allow the water flow to pass into the machine under the necessary pressure. In this case, the machine hums when trying to fill the drum, but to no avail.
Overfilled inlet filter. Like the mesh, the coarse filter, which was installed even earlier - right in the water pipe - also suffers from dirty water. This is where the main “dirty” impact comes in, and without regular cleaning, a blockage is possible, followed by stopping the intake into the machine.

Before looking for the cause of the breakdown, look at the display - the Zanussi self-diagnosis system can display an error code on the screen!

Broken pressure switch. This is a water level sensor, which controls the degree of filling of the drum. If the device fails, the electronic unit, not receiving information about the fill, shuts down the system for safety reasons and to prevent leakage. To test the pressure switch, you need to remove the top cover of the case, find the device, unscrew the bolts holding it, remove it and blow into the tube. There should be a few clicks in response to the air flow. Their absence will prove the fact of breakdown or blockage.
Problems with the pressure switch hose. Sometimes it is not the sensor itself that fails, but the pipe connected to it. It becomes damaged, leaks and prevents the device from monitoring the water level in the drum.
Problems with the inlet hose.If the sleeve is crushed by the body or broken, then the water will not be able to reach the machine.
Non-functional pump. Before collecting a portion of clean water, the machine always drains some of the old water remaining in the tank after the previous wash. If the pump cannot pump out liquid, then the board does not give the command to fill.
"Hung" control board. It is the electronic module that is responsible for issuing commands and collecting information from the main components of the washing machine. If there is a problem in a block with triacs, microcircuits or tracks, the system cannot cope with the task and stops Zanussi.

Modern Zanussi machines make it easier for the user to find the cause by displaying an error code on the display after automatic self-diagnosis of the system. In this case, you just need to remember the combination that is displayed and decipher it according to the instructions. The rest will have to look for the breakdown manually, checking all the problems leading to an empty drum.

Features of troubleshooting

Finding out on your own why water is not pouring into the machine is not that difficult. The main thing is to act consistently and carefully, having first disconnected Zanussi from the water supply and electrical network. The first step is to exclude the simplest options:

make sure that the central water supply is functioning and there is water in the pipes;
make sure that the water supply tap to the machine is open;
Unhook the inlet hose from the housing and check for blockages, cracks or kinks.

remove and wash the filter mesh Not noticing any problems, we move further towards the mesh filter. It is a round nozzle placed in the inlet hose at the junction with the machine body. To check its status, you need to:

unhook the inlet hose from the Zanussi body;
find a mesh filter;
use pliers to grab the existing protrusion on the filter and pull it towards you;
clean the mesh under pressure of water (if necessary, clean with a toothbrush or soak in lemon solution);
insert the filter into the seat, and then connect the hose.

There may be water left in the inlet hose from previous washes - do not forget to empty the hose first!

Water will not flow even if the coarse filter is clogged. It is mounted directly into the water pipe, right behind the tap. To fix the problem, you need to unhook the inlet hose and unscrew a couple of elements with wrenches. A stream will flow out of the resulting hole, which will wash the filter mesh. The main thing is to be prepared for the stream and substitute your basin.

Water intake valve

More often than not, water does not fill due to a damaged inlet valve. There is no way to repair it - just buy a new one and replace the old one. In the service, such work will cost from 4 thousand, but you can do it yourself for 2 thousand. In the latter case, the money will be spent only on a part that is original and of high quality. Having found a replacement, we proceed to “castling”.

We disconnect the machine from communications.
Drain the water from the inlet hose and put it aside.
Remove the top cover.
We find the valve located at the back wall, where the hose connects to the machine.
We photograph the wiring connected to the device (to facilitate reverse connection).
We release the wiring.
Loosen the central bolt.
We take out the valve.
We install a new device on the seat, fix it and connect the wiring.

Choose only original spare parts that match the serial number of your specific Zanussi model.

After replacing the valve, we assemble the machine and connect it to communications.Then we run a test wash and check whether water is poured into the machine. We immediately assess the reliability of the fasteners and clamps - there should be no drops or leaks on the inlet hose, water pipe and body. If the problem cannot be resolved, contact service.