Repairing faults in Kandy washing machines
Washing machines from the Italian manufacturer Kandy have found their niche in the Russian market. These machines are distinguished by their small dimensions and reasonable price. However, their quality is such that Candy washing machines are repaired by craftsmen much more often than Bosch or LG. What are the typical malfunctions, and is it possible to fix them yourself? This is what the rest of the story will discuss.
Frequent breakdowns and their symptoms
Any washing machine can break down. The reasons may be different, trivial or, on the contrary, too serious, which will lead to expensive equipment repairs. Professional diagnostics will help you determine exactly what is broken. But in most cases, such diagnostics can be carried out independently, the main thing is to listen well, look closely, and have the tools at hand.
What fails most often in Kandy machines? The technicians note the following faults:
- The drain system is clogged or malfunctioning. If clogged, the machine does not drain water and stops after the wash cycle, and the laundry does not spin out. If the tightness of the connection of the pipes, hose or drain pump is broken, then water may leak during the spin cycle. In addition, a malfunction of the drain system is indicated by a characteristic hum during draining of water, most often this is due to a clogged pump.
- wear and tear on the moving parts of the washing machine. Parts that experience greater stress during washing are subject to faster wear than those that do not experience stress. Such elements include oil seals, bearings, shock absorbers, and the engine.
The average service life of bearings is about 7 years; they are replaced along with the replacement of oil seals.
The malfunction of these parts manifests itself as follows: strong vibration of the machine during the spin cycle, knocking or grinding of the drum even when the machine is not working, the drum stops, the machine does not start washing after drawing water.
- heating element malfunction. This breakdown often occurs in some models of Kandy washing machines. It manifests itself in the fact that the machine either carries out the washing process in cold water or does not start the wash at all.
- electronics and electrical malfunction. Electrical wires and their connections to sensors can cause the machine to stop washing at some point. Most often, terminals oxidize due to high humidity. But wire burnouts also happen due to high load. When voltage surges occur, the sensors and control module of the machine may fail. This affects her work in different ways.Problems in draining and collecting water indicate a breakdown of the pressure switch; problems with spinning may indicate a tachometer.
We eliminate blockages and malfunctions of the drain system
A clogged drain system is a problem that can easily be fixed with your own hands. In service centers it is classified as the first category of complexity. A similar problem usually arises in cases where the rules for operating and maintaining the washing machine are not followed. Cleaning the drain system begins with cleaning the drain filter.
In Kandy machines, the drain filter is located at the bottom, on the left behind a small door or behind the bottom panel. To clean it, you need to carefully unscrew it counterclockwise and pull it towards you. Be sure to place a large rag to prevent any remaining water in the tank from leaking onto the floor.After removing the filter, rinse it in water and remove lint and other dirt, then put it back in place.
To clean the hose, drain pipe and pump, you need to lift the machine or lay it on its side. Before doing this, be sure to turn off the power supply, as well as the drain hose from the sewer. You can get to the pump in the Kandy machine through the bottom, which is either missing or has a tray. It unscrews easily.
So, loosen the clamps and disconnect the pipe and hose. We wash the pipe in water and wipe it with a dry cloth. We clean the hose using a cable and a brush and inspect it for damage. Next, disconnect the sensors from the drain pump, unscrew the screws holding the pump, and remove it. In the pump you need to inspect the impeller, which is located under the cover.
There may be lint, hair, or wool wrapped around it, so we carefully clean everything. Using a multimeter we check its performance. If the pump burns out, then in this case it is better to replace it with a new one; repair in this case is not advisable.
After cleaning, we assemble the machine and run the wash in idle mode.
Replacing moving elements
Failure of moving parts of a washing machine is a serious repair. Replacing motor brushes, bearings, shock absorbers, belong to the third category of complexity. The difficulty in working with bearings is that the sleeve on which they are mounted is thermally pressed, and in addition, the bearings themselves are not easy to obtain. But in general all bearing replacement algorithm It's the same in all machines.
Shock absorbers ensure silent operation of the washing machine. And if one day you hear a rumble, then most likely the problem is in the shock absorbers, or in rare cases, in loose counterweights.You should not operate a washing machine with faulty shock absorbers, as this can lead to even more complex breakdowns. It is best to delegate their replacement to a specialist, but if you wish and have the time and space to disassemble the machine, you can do this work yourself; step-by-step instructions that will allow you to do the work are in the article about replacing shock absorbers and dampers.
Changing heating element
When using the washing machine for a long time, the heating element fails. The cause may be hard water, which settles on the surface of the heating element in the form of plaque. If there is a fault, the display will show error code. The heating element is located behind the rear wall of the machine body under the tank. The algorithm for replacing the heating element is simple:
- unscrew the back wall;
- unscrew the bolt holding the heating element;
- We disconnect the sensors from the heating element, having previously taken a photo of their correct connection;
- Using a flat screwdriver, carefully pull the heating element towards you;
- we inspect it, if it is not possible to externally determine its serviceability, take a multimeter and check its performance;
- if the heating element is working, then we clean it from scale, if not, we buy a new one;
- insert the heating element into place;
- connect wires and sensors;
- secure the heating element with a bolt;
- We install the back cover of the machine body.
Electrical and electronics
Another typical failure of a washing machine is electrical, by which in this case we mean not only electrical wiring, but also sensors. More often, the tachometer and pressure switch (water level sensor) fail. Testing the wiring is a process that requires patience and skill with a multimeter. In some cases, a visual inspection of the wires and terminals is enough to understand that they need to be cleaned or replaced.
You can easily replace the water level sensor with your own hands. It is located under the top cover in the corner. It is necessary to disconnect the chips with wires coming from the electronic board and the pump, and also disconnect the pipe coming from the tank. And a new pressure switch is connected in place of the faulty one. It is better to entrust the replacement of the tachometer to a specialist, because you will have to disassemble the washing machine and get to the electric motor.
If protection from power surges is poor and there is no grounding in the electrical network, the control module of the washing machine may fail. This can lead to the machine not turning on, washing programs being disrupted, and the machine freezing. The control board is quite expensive, so it is best to entrust diagnostics and repairs to a specialist. In some cases, it may actually be a repair rather than a replacement.
There are amateurs who easily understand electronics, if you consider yourself one of those, then go for it. But remember that a mistake can be costly.
So, repair of Candy washing machines should begin with high-quality diagnostics and identification of the malfunction. Only after assessing the complexity of the work ahead and your capabilities, make a decision whether to do the repairs yourself or whether it is better to entrust everything to a master. And there is nothing wrong with everyone minding their own business.
Interesting:
61 reader comments
What to do? What if the washing powder is not completely rinsed out and the residue accumulates under the filling compartment and forms hardening deposits there? What are the reasons for this?
Take out the container, wash it, deposits can be scraped off with a knife. It's not the machine's fault, it requires care.
The drain pump does not work, does not hum, and the display says that the drain program has been started.
Open the pump cover - something may have gotten in. Use a screwdriver to turn the pump blades - it should rotate with little effort. If everything is fine, change the pump.
What to do if there is a bad spin?
Holiday-6. It constantly collects water, does not stop, the water goes through the hoses into the drain.
The drain is not connected correctly to the sewer. Read the instructions carefully.
The Kandy washing machine does not turn on, although the display lights up without error codes, what is the reason?
I tried to turn it on, it wouldn’t turn on, it turned out the water was turned off. I tried it after, and again it doesn’t start, it buzzes and that’s it. Is it really a water level sensor?
Water does not drain from the container after finishing the wash (spin)
My children broke the mode switch, wash. mash. works, how to fix it?
Where is the control module of the Kandy Holidai 1001 TL washing machine located?
Behind the back cover in the lower right corner
Good afternoon We have a Kandy washing machine 42 128 1-07. It only works on the 40 min wash program, other programs do not work.
Please tell me why the machine does not open after washing?
The machine does not open after washing, what should I do?
During washing, the Kandy machine stops in E-03 mode, the pump is working properly, there are no foreign objects in the drain pocket, tell me, what else could it be? The water does not drain.
A nickel got into the hose going to the pump and blocked the hole in the hose.
Hello, Candy grando plus machine, the buttons on the control panel began to spark, when inspecting the board we found burnt places, we sent the board for repair. In the end, nothing changed. The program does not start and the lock button is lit. Nothing else happens. The heating element is working, what else could this be connected with?
The hatch lid does not open after washing
The drain pump is constantly running at low speed, what should I do? Kandy machine cty 84.
Not all modes of the Kandy gou 1054 l work. Something with electronics...
Good afternoon, how can I get the wires inside the machine if I don’t have those passports?
Good afternoon, in the old Alice 842k machine, water does not flow into the dispenser and does not wash off the powder. All other procedures are in order. Could this be solely due to the failure of the second fill valve or something else?
Good evening! The machine constantly draws water and does not heat it at all, what could be wrong?
Raise the drain hose higher and secure it.
Good afternoon, the Candy machine does not turn off the water supply when you turn on the washing program. During the spin program, the drum rotates and the water is drained. What could be the problem?
Kandy-186. Water is not pouring. The drum is spinning.
In the smart touch position, error 15 flashes and does not respond to loading programs from the phone, in other positions the washing machine works.
Kandi's washing machine. When rinsing, the drop plus light comes on. And flashes 2 times. After some time, the programs do not switch at all.
The Start/Pause button is stuck. What to do?
Good afternoon, my name is Ekaterina. The Kandy Active machine does not give the command to drain the water. We checked the filter, there was garbage. Cleaned it up. Then they removed the hoses from the pump, and it didn’t work either. They took it down, checked it, and it's working. But the washing machine still doesn't drain. Tell me what to do?
Catherine! I just fixed the same problem myself :) I removed the drain pump. And there was a gasket from the cleaner wound around the blade. She is very thin. Problem solved!
Sparks from below and stops working
Below is the starting capacitor. Most likely he was “punched”. Change it.
Good evening. Please tell me, is the Candy 1002 TL Holiday drum suitable for the Candy CS2 model?
Hello! Please tell me how to enable the self-diagnosis mode of the Candy GO4 1264 D washing machine?
When you turn on the machine, the “wash without spin” indicator in the left column and “15” in the right column light up. Only the drain pump works and that's it. The machine does not respond to reset or other programs. Candy CS2.
How to remove the top cover? Candy 181.
Tell me what could happen to the Candy machine. It drives the water away, but the ram does not turn on.
When turned on, water comes in, the drum does not rotate. Thank you.
Please tell me, in any mode the washing machine does not draw water.
Good day! My problem is that my wife and daughter wash their bras in it and the bones (the so-called) fly out of them, could you please tell me how to get them out? Thanks in advance.
Here is a good article on this topic: https://new.washerhouse.com/en/kostochka-ot-lifchika/
The machine washes with crazy heat and even after rinsing the laundry is hot!
Kandy CTF 806 does not drain. After running in drain mode (without water) it works. But after 2-3 washes it doesn’t drain again. What's wrong?
Good afternoon
In the Kandy Holiday 186 machine, on any program, the drum is filled, washed and drained.
That's all. What could it be?
When you turn on and select programs, the numbers on the display do not change. The “spin speed” key is active, when the speed is reset to zero, the time is 30 minutes on the display. Then the time is reset to “1” and nothing further happens.The machine stands still (does not work), the light in the “lock” window constantly blinks, as if on pause. We wanted to run the work in test mode to determine the error, but we don’t know how... is it possible to find the problem?
What sealant should I use to prevent water from leaking out of the filler pipe at the junction with the drum during spinning?
Kandy's car, when the power is turned on, the hatch is blocked and that's it. The panel is not working, what could it be?
Hello. Stopped spinning the drum. The brushes are fine, there are no foreign bodies in the tank. It turns well by hand. With what it can be connected?
Candy aquamatic 6t. The air conditioner stopped using up. Before this, the washing machine worked properly for 7 years.
Kandi STF 806. I set it to rinse and turn it for a minute. Spinning does not occur. The water doesn't go away. What's happened?
When you start the wash, the screen turns off, but it is erased. I just don’t have time to select the washing mode.
My washing machine doesn't work. I turn it on. It works for 5 minutes and then that’s it. The sensor that lights up on the left side of the T-shirt picture will also stop. And that's it, it doesn't work anymore. Blinking. It comes with water. Why does not it work?
After replacing the heating element, the water does not heat up, what is the reason?
Good afternoon. In the Kandy machine, when washing, smoke came out of the drum without a burning smell. What could it be? When you spin the drum, it rubs a little in one place. Thank you.
Good afternoon, Kandy T800 machine. It draws water twice for 10 seconds each and does nothing else.
Good afternoon Candy Smart CST G282DM/1-07 machine, the machine door does not stay in place, is there an option to fix it without completely replacing the door?
Hello, on my Candy Smart washing machine the lock that latches the door fell off and hangs there on the wires. Tell me, is there a simplified way to put the lock in place or replace it with a new one, but not all of it. After all, the machine will have to be disassembled, or the whole thing will have to be done this way!?
The CANDY machine takes in water and does not turn. What to do? Answer please