How to repair a Samsung washing machine
Samsung produces various types of equipment, including washing machines. Typically, diversified companies produce very mediocre products, but not in the case of Samsung. The products of this company are always of high quality and washing machines are no exception. However, any equipment breaks down, and sooner or later the consumer will have to solve this problem. As part of the article, we will look at typical failures of washing machines from Samsung, and also talk about how to fix them yourself.
What breaks most often?
An automatic washing machine, no matter who makes it or what it is made of, inevitably breaks down, be it an excellent German brand or a cheap Italian appliance assembled in China. Any washing machine from Samsung also has weak points and you need to pay attention to them first. Based on statistical data provided by the world's leading service centers, we have come to the conclusion that in most models of Samsung washing machines the following most often break down:
- drive belt;
- a heating element;
- fill valve;
- drain pump;
- drain pipe.
The strengths of Korean technology are electronics; they fail 3 times less often than the above units, electric motors - they break down on washing machines 2 times less often. I would like to pay special attention to the electrics.
When you open the body of a Samsung washing machine with your own hands, the internal order attracts attention. All wires are collected in bundles and tied with clamps. The wires themselves are quite thick, and the terminals are made of high-quality metal; in general, high-quality equipment manifests itself even in the smallest details.However, in some places the not very successful design of individual parts leads to breakdowns of the above units, which should be discussed in more detail.
Important! Most often, people contact service centers with broken heating elements 54%, in second place are drive belts 21%, in third place are filler valves 12%, the remaining percentage is divided among other modules of the machine.
Repairing the drive belt
To check, repair or change the drive belt, you need to remove the back wall of the washing machine. The drive belt is considered a relatively accessible element of a Samsung washing machine; you can easily get to it, which is what you should use. First, remove the belt from the pulley. What should be done:
- grab the belt with your hand somewhere in the middle between the pulley and the engine;
- with some effort we pull the belt towards ourselves;
- take a Phillips screwdriver, insert it with one hand into the groove of the pulley, not forgetting to pull the belt with the other hand;
- We move the screwdriver along the groove until the belt comes off the pulley.
After the belt has been removed, it must be inspected very carefully. We will be interested in all damage, and even hints of damage. The belt should not have severe abrasions, cracks, torn fragments, etc. If any signs of damage are detected, the belt must be changed immediately; repair in this case is impossible. You need to change the belt strictly to the original one - you don’t need to look for any such spare parts, don’t risk your home help.
Note! Carefully inspect the bottom of the washing machine. If there are rubber shavings on it, this indicates wear on the drive belt.
Installing a new drive belt is a bit like installing a broken chain on a bicycle. We put the belt on the engine pulley.Then you need to attach the belt with the inside to the groove of the drum pulley with one hand, and rotate the pulley with the other - the belt will easily put on.
We solve problems with the fill valve, drain pump and pipe
Problems with the drain pump and pipe of the Samsung washing machine come down to cleaning them. In the vast majority of cases (80%), the drain pump loses its functionality precisely because of blockage, so experts advise that after dismantling this element and the pipe, proceed to general cleaning. To clean the pipe and pump of a Samsung machine, you need to get to them.
Some people think that to do this they will have to disassemble half of the Samsung washing machine, but in reality everything is much simpler. The manufacturer has taken care of the accessibility of the main units of its equipment, therefore, to get to the drain pump and pipe you need:
- remove the powder tray from the machine;
- carefully lower it onto the left or right wall;
- unscrew the bottom protection.
After this, you will see the drain pump and pipe in all its glory. Moreover, working with these modules through the bottom is much more convenient than through the front or back wall. To clean the drain pump and pipe, follow the following procedure.
- Take a large, absorbent rag and place it under the drain pump.
- Unscrew the clamps holding the edges of the pipe.
- Disconnect the plugs from the drain pump sensor.
- Disconnect the drain hose, remembering to loosen the clamp.
- Unscrew the fastening elements of the drain pump and carefully remove it. Keep in mind that water will flow from it.
- We remove the pipe and rinse it with a stream of hot water, and do the same with the drain pump.
- We install the elements of the washing machine in place, screw the bottom, put the machine on its feet, connect it and check its functionality.
If the drain pump is faulty and cleaning does not bring results, repairs can be quite difficult. Experts advise not to try to disassemble and repair this unit, so as not to break it. It is better to give the drain pump to specialists, perhaps they can carry out repairs. If you notice signs of damage to the washing machine pipe Samsung, it needs to be replaced with a new one immediately.
Note! Usually the pipe is chafed in the places where it contacts the metal clamp, so check it carefully in these places.
Inlet valves fail on Samsung washing machines not too often, however, it happens and you need to know what to do. Let us note right away that repairing such a valve with your own hands can often be done quite easily, after which the reanimated module will work for a long time and without problems. What most often breaks in the intake valve? Of course, rubber seals. Over time, they become coarser, dry out and crack, losing their ability to hold water, which leads to self-filling of water into the tank.
To repair the fill valve yourself you need.
- To remove the top cover of the washing machine, to do this you need to unscrew the two bolts located on the rear protrusion of the top cover.
- Pull the cover towards you a little and then up and it will come off easily.
- Now you need to locate the fill valve, to do this, pay attention to the place where the fill hose fits; in the body it connects to a small barrel-shaped element - this is the fill valve.
- Loosen the clamps and unscrew the filler valve, not forgetting to unhook the sensor wire.
- We check the condition of the valve rubber seals and replace them with new ones.
- We check the resistance of the sensor contacts using a multimeter.
- If everything is in order, put the module in place and check the operation of the Samsung washing machine. The DIY repair is complete.
Repairing or replacing the heating element
You can repair the heating element of a Samsung washing machine yourself, but you need to keep in mind that this is somewhat more difficult to do than with machines of other brands. We mean, first of all, the inconvenient location of this module. For machines of other brands, it is enough to remove the back wall and the heating element is at your disposal. At the washing machines The Samsung heating element is located at the front, which means you will have to do the labor-intensive work of dismantling the front wall.
Because of this nuance, experts often criticize Samsung washing machines, because the heating element is a part that breaks relatively often. Dismantling the front wall of the machine is associated with the risk of a new malfunction: you can tear the cuff, tear the clamp, break off the plastic tucks so that the front panel will not fit into place, and you can finally tear off the wires of the hatch locking element sensor. We will try to act like professionals and remove the front wall without loss.
- First, unscrew the bottom bar of the front wall of the washing machine.
- We take out the cuvette for the powder, there are several fasteners in the niche for the cuvette, unscrew them.
- Remove the top cover of the washing machine as described above.
- Unscrew all the screws holding the control panel and remove the control panel.
- We take a screwdriver and carefully pry up the collar of the cuff of the washing machine and remove it (the cuff is an elastic band located around the hatch).
- We unscrew the two bolts securing the hatch locking device and pull it out, not forgetting to disconnect the sensor wires.
- Very carefully pull out the cuff.
- Unscrew the remaining fixing bolts and remove the front wall.
The front wall of the washing machine has been removed - the fault can be repaired. First, let's check the resistance of the heating element contacts. To do this, take a multimeter, connect the probes to the contacts and look at the value on the display. If no faults are found, we dismantle the heating element. To do this, unscrew the fastening element, which is located in the middle between the contacts of the heating element, and then pull the heating element out of the tank with rocking movements from side to side.
In most cases, a large layer of scale forms on the heating element, which damages the module. If scale has already formed, the heating element must be replaced. Such malfunctions cannot be eliminated, but in the future remember to use water softeners and then everything will be fine.
Important! When changing the heating element, do not forget to change the rubber seal; it comes complete with the new heating element.
In conclusion, we note that the repair of Samsung washing machines can be done with your own hands, especially when it comes to the typical faults that we touched on in this article. Owners of these washing machine models most often encounter such breakdowns, but no one is immune from surprises. If a malfunction occurs that you cannot correctly identify and eliminate, contact a specialist.
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36 reader comments
Everything was explained very clearly and well, thank you.
The screen does not light up when pressing buttons
Thanks guys!
After cleaning the drain pump, water does not fill completely or is drained. How to fix it?
Thank you very much
When you start the wash, the drum cannot gain momentum for 3-5 minutes, it swings like a cradle, what is this?
The belt is most likely worn out
Thank you, everything is clear.
When spinning begins, the drum begins to throw forward and backward. The counterweights are ok, the drive belt and pulley are ok, the shock absorbers and springs are also ok. What else could be the problem?
Thanks for the detailed instructions. Saved RUR 2,000!
When you turn on the Samsung washing machine, the machine on the apartment's electrical panel turns off. Tell me, what is the problem with the car? Maybe the heating element is broken?
Who can help with the Samsung p1001j circuit?
What should I do, the water fills in and that’s it?
Thanks, everything works now.
The machine freezes while rinsing.
Whistle sound when spinning.
When switching to intermediate spin, 6E lights up on the display, what can I do?
The drum does not spin. What to do?
When starting, 3d is displayed. And that's it, the washing machine won't start.
It fills with water, then displays a hatch error, what should I do?
The drum does not spin.
The washing machine is leaking, in my opinion, from the cuff.
The “Washing” process is in progress, after 10 minutes the water begins to drain and E6 lights up on the display. And a beep. The water begins to drain completely, then nothing happens. Help, what is the reason?
In the last month, it issued 4 times 3-4 times, checked the water grid, water pressure. Everything is in order and press continues working. Today I got the same error again. I checked, everything is fine. The repairman says the board needs to be repaired. The washing machine does not control the water supply valves... what should I do?
The filter mesh is most likely clogged at the back of the inlet. Error “no water”
Doesn't turn on. Eg. there is one in the socket.
Same thing for me!
Is it possible to replace the front forecastle tank DC61-00365A with DC61-00365H on a SAMSUNG washing machine?
Please help, the machine does not fill with water when turned on. And in rinse mode it works properly.
Thank you
When you start any mode, the drain pump turns on. Washing is basically not possible because... the water is immediately pumped out. Tell me, what is the problem?
How to open the door if it is locked after washing?
Works flawlessly. But when doing push-ups, a dull thud is heard. The higher the speed, the more frequent this sound. The washing machine is worth great. Works without vibration.
When the wash mode is turned on, water flows through the powder tray. What should be done?
When you turn it on, everything goes in order, water is poured in, the valve is activated, the relay is turned on, and that’s it. The engine does not start. After the relay clicks, the machine is silent in the waiting position and does not display any errors. I have already checked everything, according to external inspection, the module is in order, the network filter and the heating element are ringing. That's okay too. The terminals on the engine and the belt are intact and in good condition. Motor brushes also good. You put it in spin mode and it pumps out the water. I can't imagine what the reason is. Maybe something with the module?
During washing, it freezes at 30-21 minutes (something inside is buzzing, but does not turn). This is where the washing ends... what should I do?