Resetting an Electrolux washing machine

Resetting an Electrolux washing machine An Electrolux washing machine, like any other equipment, tends to “freeze” from time to time, that is, stop working for no apparent reason, sometimes in the middle of a program. As a result, this intermediate state cannot be stopped in any way except by restarting the Electrolux washing machine. Is there a special key or combination of buttons to reset the program, and how to restart correctly in general - let's figure it out.

Will it be possible to reboot the Electrolux SM?

If you look at the manual for any washing machine manufactured by Electrolux, it will become obvious that the issue of rebooting is not raised there, that is, no special key or key combination is provided for restarting the machine. Then you need to use the usual algorithm - hold the “on/off” key, wait until the unit turns off, and then turn it on again. Most system failures are resolved at this stage. If this approach does not help, you should restart the machine by unplugging the plug from the socket for a quarter of an hour. Then you just need to reconnect the washing machine to the network and start it. Electrolux PerfectCare 600 EW6S4R27W

If the second method did not help, then we are talking about a breakdown, and not a simple system failure. A system of error codes on washing machines will help you diagnose the problem. Modern models display symbolic combinations on the display, while older models display certain regular blinking indicators on the panel. Until the problem is fixed, the machine will not work.

Errors that cause Electrolux SM to freeze

Washing machines from Electrolux are quite “smart” and in most cases they give the error code correctly; the user’s job is only to decipher it correctly and fix the problem. In 90% of cases, this method completely eliminates the freezing problem. So, what Electrolux SM error codes may you encounter?

E01/EA1; E02/EA2/E04/EA4; EA5. Any of the combinations presented on your display indicates that the machine cannot rotate the drum. In the first case, this may be due to a rupture or slippage of the drive belt; the problem can be solved by appropriately checking and tensioning/replacing the belt. In the second case, the reason is a malfunction of the sensor or the drum parking device; accordingly, it is necessary to check what is wrong with it. Finally, EA5 indicates that the electronic control unit is faulty, which also needs to be checked.
E03. Water is not heated. This may be due either to a breakdown of the heating element itself, or to the disconnection of its relay. First we check the relay and replace it if necessary. If the relay is working properly, then the heating element itself needs to be changed.
EA6. In this case, for some reason the machine cannot start washing (data about drum rotation is not received for 30 seconds). It is possible that the car's hatch cover is not completely closed; you can try opening and closing the hatch and starting the program again. Sometimes the culprit can again be the drive belt, which again needs to either be tightened or replaced. Such an error can again occur due to a failure in the drum self-positioning system. Inspecting and replacing the device can solve the problem.

Attention! Electrolux washing machines with a vertical loading type are especially susceptible to the EA6 error.

E10. The drum does not fill with water at the set time.Either there is no water in the water supply network or its pressure is insufficient, then you need to check whether there is any water in the network at all, and also make sure that the water supply tap is open. Sometimes the cause may be a clogged drain, then it needs to be thoroughly cleaned. It is also necessary to check the triac and fill valve, since their failure can also provoke this problem. If one or both items are truly defective, they will have to be replaced.
E11. Again, water does not fill into the drum, or it does, but its level is insufficient. The reasons may be the following: the water supply valve is faulty, the control unit is faulty and does not give a signal to supply water to the drum, blockage in the pipes, the water pressure in the water supply system is too low. Possible solutions: check the water pressure in the network, check if there is a blockage in the pipes, and if there is, remove it, check if the water supply solenoid valve is working. If none of this helps, the control unit may need to be repaired/replaced.
E13. Water was found in the washing machine tray. There can only be one reason - damage to the CM housing. The only solution is to call a specialist to inspect the case and possibly repair it.
E20/E21/C2 for some models. The SM either does not drain the water at all after washing, or it drains, but not completely. Probable causes: malfunction of the drain pump, clogged drain system, failure in the control module. Possible solutions: check the correct operation of the drain pump (the impeller should move freely in reverse), eliminate blockages in the system by carefully inspecting the drain hose, repair or replace the control unit if previous measures did not help.
E23. Error draining water. Most often this is caused by a burnt-out triac on the electronic board.In this case, only replacing the triac will help you.
E24. There are also problems when draining water, associated with a breakdown in contact between the pump and the pump triac. You can check the wiring and replace faulty sections or the entire wiring.
E31. According to the instructions, such an error can occur at any stage of the washing machine’s operation. However, when you try to open the hatch door, nothing will work. The reasons may be the following: the door is not closed tightly, the button on the control panel is stuck, the contact between the locking device and the board is broken, the electronic controller is faulty. Possible solutions: check whether foreign objects are preventing the hatch from closing, make sure that the buttons are pressed normally. It is also necessary to ensure that the humidity level in the room is not exceeded, which could lead to contact failure.

If none of the above helped fix problems with the washing machine freezing, the problem lies in a larger breakdown that only a technician can identify.