UE error in Dexp washing machine

UE error in Dexp washing machine Stopping the washing machine during the spin cycle is an unpleasant situation that many housewives have encountered. Fortunately, the UE error in the Dexp washing machine does not indicate serious damage, but an imbalance of the drum, which usually occurs due to user errors during operation. In this publication, we will explore all the possible ways this error may occur, and also tell you how to fix them and prevent them in the future.

Let's eliminate the imbalance with our own hands

There are 3 reasons for an imbalance in a washing machine - overload, underload and uneven distribution of clothes inside the drum. Any of them will trigger an emergency stop of the spin cycle and the appearance of a UE fault code. This happens due to the fact that household appliances Dexp is equipped with a special sensor that can accurately detect imbalance in the drum and stop the current operating cycle to preserve bearings, shock absorbers and other key SM components.

In this case, the problem can be noticed even before the machine reports it. To do this, just pay attention to the washing machine, which during the spin phase will unsuccessfully try to spin the drum several times. Because of this, the program will be extended in time, the drum speed will be minimal, and what’s worse, the clothes will remain wet. What should I do to improve the situation?

As soon as this fault code appears on the display, disconnect the machine from the power supply.
Wait until the hatch unlocks and open it.
Remove some of the laundry if there is too much in the drum, or break up a lump formed due to uneven distribution of items.
Close the hatch.
Start the spin mode with your own hands.
Wait for the job to complete.

An imbalance is very dangerous because it can damage shock absorbers, bearings and even the shaft, which will then require expensive repairs, which is why you should always carefully follow the rules for loading laundry. At the same time, it is important to monitor not only the absence of overload, but also the absence of underload. For example, if your “home assistant” can wash up to 5 kilograms of laundry at a time, then you should not load it with less than 1 kilogram and less than 2.5, if the maximum capacity is 9 kilograms at a time.

Error on new machine

Also, the UE fault code may appear in a situation where the washing machine was recently purchased and installed with your own hands, or with the participation of an unscrupulous technician. In this case, first of all, it is worth checking for the presence of transportation bolts, which the manufacturer installs so that the tank of the machine is secured during transportation. They are installed on the rear wall of the SM housing. If the device was installed according to all the rules, then plastic plugs will be installed in their place and you need to move on to the next check point.

If transport elements are installed, remove them immediately, as using a machine with bolts may damage the household appliance.

Next you need to examine the surface where the machine is installed. The fact is that it must be strictly level so that there is no tilt in one direction - another reason for the imbalance. There is no need to change uneven floors in the house, because it is enough to simply adjust the legs, which are created in such a way that they can be adjusted to any surface. What should I do for this?

Use the wrench that came with your Dexp washer to loosen the locknuts on the legs.
Adjust the legs so that the unit is perfectly level.
When tilting the machine, unscrew the leg on the side where the machine is tilting.
Test yourself using a building level, the air bubble of which should be located strictly in the middle. If you notice the slightest deviation, adjust the legs again.
When both the front and back of the device appear level, check the side walls of the device with a level.

After the work has been done, secure the lock nuts on the legs, which will allow them to fix the position and not get lost during operation of the SM. Occasionally, the machine can be adjusted in level only by slightly changing the location. Don't rush and don't worry ahead of time, because this is a long process, especially if the floors in the house are not perfectly level. Therefore, experts advise placing household appliances on tiles or on a floor with a cement screed.