Error E23 in a Bosch washing machine
Error E23 on a Bosch washing machine is not that uncommon, however, you will not find this error in the description of the codes of the standard self-diagnosis system for washing machines of this brand. Common error codes on a modern Bosch washing machine begin with the letter "F" and only a few begin with "E". E23 is an exception that is found on some models of Bosch washing machines. However, this code needs to be deciphered, so that’s what we’ll do.
Leakage in the pan of the machine
Error E23 stands for approximately the same as error F23, which is much more common in Bosch washing machines. Namely, E23 notifies that the sensor of the leakage protection system, which is located in the tray of the washing machine, has triggered.
The Aqua stop sensor works very simply. There is a special segment in the tray of the washing machine connected to the float. When water enters the pan, the float rises, the sensor is triggered and E23 appears on the display. The causes of leakage can be different:
- the washing tub is leaky;
- crack in the drain pipe;
- the inlet hose is not screwed on properly or is leaking;
- The powder receptacle is not inserted or is leaking.
It is not at all necessary that a leak has actually occurred, because the sensor can make itself felt for another reason.
In the practice of our masters there was the following case. A client called us and complained about error E23 that occurred on his Bosch washing machine. He wanted to get a brief verbal consultation from our technician about this error. The master began to tell him about the float sensor of the Aqua Stop system, which had triggered in the pan and because of this, they say, an error appeared.The client listened and then reported that his washing machine was not equipped with a leak protection system at all and did not have a pan, much less an Aqua Stop hose.
The master was surprised and offered the client a home visit in order to deal with the problem after the fact. In the end, it turned out that the machine really does not have a leakage protection system, but the E23 code is embedded in its module, which diagnoses this error. The problem only appeared as a result of a short circuit.
We tried resetting the error, rebooting the control module, checking the circuit, but nothing helped. It was not possible to solve the problem or find its causes. As a result, it was possible to get rid of the annoying code only after reprogramming the electronic module. This situation is indicative of the fact that you remember that Aqua stop is Aqua stop, and you cannot forget about glitches in the control module. Error E23, although rare, can be caused by just this kind of breakdown.
Sensor dysfunction
It is not without reason that when installing a washing machine with a leak protection system, technicians recommend checking the tray for various debris. In our practice, it happened that the owners, having moved the washing machine to another place, discovered error E23. After feeling the pallet, they made sure that everything was dry and the cause of the error was unclear. Our craftsmen opened the pan and found out that a small piece of plastic, which had previously been in the pan, fell under the float when carrying the Bosch machine and, naturally, lifted it. We removed the debris, put the tray back in place, and the machine now works as before.
Debris in the pan can cause the sensor to not work when a leak actually occurs.
By the way, this sensor is quite sensitive.It is enough to be careless when installing or carrying the washing machine and the problem in the form of error E23 will immediately appear. Separately, it should be said about a short circuit, which can burn out the sensor with all the ensuing consequences and about the breakage of the wires supplying the sensor. The latter, by the way, happens during a makeshift repair, when the owner of the “home assistant,” while disassembling it, accidentally tears off the wire running from the body to the tray to the sensor.
In general, if you encounter error E23, pay special attention to the float sensor located in the tray of the Bosch washing machine. Even with a detailed inspection, there is a chance to detect a malfunction, and having discovered it, you need to begin repairs.
Troubleshooting
If you see that error E23 has popped up because water has accumulated in the tray of the washing machine, you must urgently start looking for the cause of the leak. Some users on the forums advise to eliminate this error by tilting the body of the machine so that the float lowers, others pump out water with an enema bulb, and still others “pervert” it in some other way. For our part, we note that such measures are purely temporary. If the cause of the leak is not eliminated, the water will accumulate again and what, will you pump it out again?
In our opinion, it is necessary to partially disassemble the Bosch washing machine, checking for leaks:
- pipes and their connections;
- hoses and their connections;
- pump;
- tank;
- dispenser
The article describes how best to disassemble a washing machine of this brand. Design of Bosch washing machines, let's not focus on this. Having discovered a leaking pipe or tank, it can be replaced, or it can be sealed with sealant or cold welding, depending on the nature of the damage. By the way, some craftsmen are very cool about this method of repair, preferring to change the entire part. In general, this is correct, but there are situations when the crack is very small, and replacing the same tank involves some hassle and is also expensive. Although, of course, it's up to you.
If the problem is not the leak, but the Aqua stop sensor, you will have to replace it. To do this, unscrew and carefully (without tearing off the wire) remove the tray. Disconnect the wire from the sensor. Use a screwdriver to pry the sensor out of the latches and move it to the side. Replace it with a new, original sensor.
In conclusion, we note that error E23 and error F23 on a Bosch brand washing machine are deciphered in the same way, so you need to take all measures either to eliminate the leak that was detected by the Aqua Stop system, or to repair the Aqua Stop system itself, depending on what caused this code to appear. Good luck!
Interesting:
29 reader comments
Thanks a lot!
I have a Bosch washing machine for 8 kg. Error e23 came out. I tried everything! And jokes and wire and programs to hammer in... thanks to you, I just tilted the machine and that’s it! Thank you!
Thank you for your help, everything is easy and simple!
Help me clear the error.E:23 flashes on the display.
Tilt the washing machine and that's it.
Cool, I did it too!
Thank you! It really helped, I never would have thought)
Thank you for the advice, this method helped me too. I tilted the machine and started working.
Thank you very much, the tilt helped!
Thanks a lot! My well water is heavy. I lifted the lid, removed the discharge hose and cleaned the pipe at the entrance to the powder receptacle from calcium accumulations.
Thank you very much, it helped us. We tilted the machine, all the water ran out and everything worked.
Thank you very much for the article. They helped a lot. Bosch washing machine. For 7 kg.
Thank you! What helped me were the comments about tilting the machine so the water could flow out! Everything worked! Bosch washing machine 7 kg. It gave error E:35.
Which way should I tilt it?
Thank you and it helped us =)
Thank you. It helped.
It's like that! I tilted the water and drained it. The problem was discovered when removing the top cover. The outlet hose, at the very corner of the outlet, was connected to a thin black hose. Which fell off. The clamp helped, everything works.
Thank you very much for your help! Tilt to the front and everything worked! I will look at the repetitions and look for the cause of the leakage!
How to resolve error E23 after replacing the pump on a Zanussi washing machine?
I would never have thought that I was a master. I tilted the machine and error E23 went away. Thank you!
Thanks for the advice, I tilted it and it works.
The same! I fixed everything myself! Thank you very much for the advice!
I really appreciate the advice on tilting the washing machine. Everything worked!
The beginning was scary: calling service! And the advice to tilt the device worked! Thank you! The main thing is that the problem does not recur constantly.
Thank you so much for the advice! Everything worked out. I tilted the machine forward, 2 glasses of water flowed out of it and everything started working. Bosh Serie 6 machine. The display showed error E 23.
I tilted the washing machine and it started working :)
Thank you. They helped a lot
I cleaned the filter, then read the recommendations and reviews here! I tilted the machine and a glass of water came out, maybe less. And it worked :) Thank you!
Thank you! It's working!
They tilted it, the water ran out, the error went away, and then this error does not appear? Doesn't water fill the pan again?