Error E16 in Candy washing machines

Error E16 is rare on Candy washing machines. In any case, you will not find the E16 code in the most common models of these washing machines, but this does not mean that there are no models that do not have this code built into their self-diagnosis system. In particular, it can be found on Candy top-loading washing machines that have a display, but let’s not get ahead of ourselves, we’ll tell you about everything in order.

On a top loading washing machine

First, let's give an example of a Kandy washing machine. It has a rare self-diagnosis system, which includes the E16 code we are interested in - the Candy CTD8766 washing machine. This is a rather stylish machine with top loading, electronic control, a simple backlit display and a maximum load of 6 kg.

Candy CTD8766 is not a new model, but it can still be freely purchased, since it is found in all major retail outlets selling household appliances.

How is the E16 code deciphered on such a washing machine? Literally, the decoding sounds like this: “...a short circuit has occurred in the heating element circuit...”. What does it mean?

• The heating element of the washing machine simply burned out due to scale or a short circuit.
• The wiring has burned out or the contacts have oxidized, which is why the heating element is not receiving power.
• The control board triac, which is responsible for the heating element, has failed.

In rare cases, such an error can be caused by a short-term failure in the control board.. You can fix this problem by restarting the washing machine. If disabling and re-enabling the home assistant does not help, you will have to resort to repairs, the nuances of which we will talk about a little later.

On Aquamatic series washing machines

The Candy Aquamatic washing machine, of course, will not show you the E16 code, since this washing machine does not have a display. And those Aquamatics that have a display also cannot show this code, since it is not built into their self-diagnosis system. However, displayless Candy Aquamatics show error 16, which is essentially similar to error E16.

Error 16 is also interpreted as a malfunction of the heating element (short circuit, open circuit, insulation damage), but recognizing this code is not so easy. To determine this or that error on a Candy washing machine without a display, you need to count the number of blinks of a special indicator, which is located in the lower left corner of the machine’s control panel near the toggle switch. If the washing machine has stopped working and the indicator blinks 16 times, this means that the machine is generating error 16.

If you did not have time to count the number of flashes of the corresponding indicator to determine the Candy Aquamatic series error code, restart the machine and it will repeat the series of flashes.

How to fix the error?

To eliminate error E16 on top-loading washing machines, you will first have to check the heating element and the electrical communications that go to it. First, as usual, you will need to open the case and visually inspect the part of interest, and then check it with a special device - a multimeter. So, let's do the following.

1. Let's disconnect the washing machine from the water supply, sewerage and electricity, then pull it out and turn it towards us on the right side.
2. We unscrew the two screws that hold the right side wall of the machine, and then remove this wall to the side.
3. Next to the large pulley at the bottom of the tank we see the contacts of the heating element, to which a bundle of wires fits, however, working with the heating element is inconvenient, since the drive belt gets in the way. In one easy movement, pull the belt off the pulleys.
4. We photograph the location of the wires so that later we don’t forget how to connect them.
5. We remove the wires and inspect them, as well as the contacts for melting or oxide.
6. We measure the resistance of the heating element with a multimeter.
7. We take out the old heating element and put a new one in its place.
8. We put the machine back together and connect it to communications - you can check it!

Candy series Aquamatic is repaired in much the same way, only in order to get to the heating element, you will have to remove not the side wall, but the back one. If you are interested in other malfunctions of washing machines of this brand, read the publication Kandy washing machine error codes.

In conclusion, we note that the rather rare error E16, however, can spoil a lot of blood for the owners of Candy washing machines, especially considering that it is quite difficult to find its decoding on the Internet. But we tried to correct the situation by writing this short article, we hope the information it contains will be useful. Happy renovation!

5 reader comments

1. 08/11/2018 at 19:07

   Fedor:

   Very helpful, thank you!

   Answer
2. 11/29/2018 at 6:29 pm

   Alexander:

   Now I'll go take it apart. Thank you for the article.

   Answer
3. 03/30/2019 at 06:10

   Vladimir:

   Thank you

   Answer
4. 05/11/2019 at 17:40

   Moore:

   Thank you, everything is clear and understandable, it helped 100%

   Answer
5. 03/19/2021 at 16:29

   Sergey:

   Thanks for the help.

   Answer