Error E14 on Kandy washing machine

Error E14 on a Kandy washing machine If error E14 suddenly appears while using the Candy washing machine, its further use becomes impossible. To solve the problem, you need to decipher the code and determine what kind of breakdown caused it to appear. After finding out the cause of the problem, you can try to fix the machine. And we will tell you how to do it yourself in this article.

Meaning of code E14

An error with this code can be observed on Kandy washing machines equipped with a display. If there is no display, then in the event of a malfunction you can see a flashing light on the front panel of the device. To determine the fault code, you need to count the number of flashes in a series. The series of flashes are separated by a pause of about 5 seconds. Error E14 corresponds to 14 flashes.

Fault code E14, as well as its equivalent signal on a machine without a display, means a breakdown of the heating element, temperature sensor or control module. To troubleshoot error E14, you will need to check each of the named parts. We recommend starting with the simpler ones - a heating element and a temperature sensor.

Testing the heating element

The heating element and temperature sensor are located at the back of the Candy machine. To work with them, you will have to remove the back cover of the device or remove the service hatch cover. These steps are very simple and do not require additional explanation. Before starting work, do not forget to disconnect the faulty machine from electricity.

After disconnecting the back wall, you will see the heating element located at the bottom of the machine. The first step is to disconnect the wiring from the contacts, and then prepare the multimeter.To check the serviceability of the heating element, you will need to calculate the resistance of the part. To theoretically calculate resistance, you need to know the following data:

remove the back wall of the Kandy washing machine

U – voltage supplied to the heating element. Typically, in household electrical networks it is 220 volts.
P – water heater power. This value can be found in the washing machine passport or on the Internet by model number.

Next, using the simplest physical formula, we calculate the resistance: R = U²/P. If the value obtained during the calculations is equal to the number on the tester screen or close to it, then the heating element is in working condition. To carry out the measurement, you need to switch to resistance measurement mode. Set the tester to a 200 ohm selector and connect the multimeter probes to the terminals of the heating element.

If the heating element is working properly, a number close to the calculated one will be displayed on the multimeter screen.
If you see one on the screen, then a rupture has occurred inside the element, and the heating element must be replaced.
A resistance value close to or equal to zero indicates a short circuit inside the heater and the need to replace it.

Checking the heating element on a Kandy machine

But even if the test showed that the heater coil is in perfect order, this does not mean that there is no malfunction. You should also check the element for a breakdown in the housing. To do this, you need to switch the tester to buzzer mode. If you connect the wires in this mode, the light will light up and a squeak will be heard. The procedure for checking looks like this.

We attach one tester probe to the heater terminal.
We touch the body with the second probe.
If the device does not beep, there is no malfunction.

If a squeak is heard, further use of the heating element is dangerous and it should be changed.

You need to check the temperature sensor

To check the temperature sensor, you will have to remove it from the washing machine. Disconnect all power wires from it, loosen the fastenings and remove the sensor from the washing machine. After removing the sensor, you need to measure the resistance using a multimeter. Let's look at how to do this.

Prepare the multimeter for resistance measurement mode.
Connect the probes to the contacts of the temperature sensor. At a temperature of 20 degrees, the resistance should not exceed 6000 Ohms.
Pour warm water into a small container and immerse the sensor in it. After placing a working sensor in water, its resistance will be understood. At a water temperature of about 35 degrees it should reach 1350 Ohms.

Do not continue to use the sensor if it is faulty! If this part breaks down, it must be replaced; it cannot be repaired. Operating a faulty sensor will lead to a large number of new breakdowns.

We check and repair the control module

Let's move on to the most important part: what to do if the control module breaks down? Can you do it yourself, or should you seek the help of professionals? It is impossible to give a definite answer here; a lot depends on your skills in working with electronic devices, the nature and complexity of the breakdown.

Control module of the Kandy washing machine

The most difficult thing for a non-professional is to find the breakdown itself. It is necessary to test each part of the module, identify a damaged track or burnt part and repair or replace them. If you do not have the necessary skills, there is practically no chance of doing everything correctly and not aggravating the problem.

Of course, you can replace electronic units; in modern Candy machines this is not difficult to do. But without high-quality diagnostics, this measure will do nothing.If the damage is not repaired, the new boards will burn out again.

Another option is to remove it completely control module and take it to a specialist. However, usually masters do not recommend doing this. If you have already decided to resort to the help of a professional, it would be better to give him access to the entire faulty machine. By conducting an on-site inspection, the technician will be able to more accurately determine the causes and make repairs.

Note! Only a qualified technician should perform high-quality maintenance of Kandy washing machines. Do not trust your assistant to amateurs; before calling a specialist, read his recommendations.

If we summarize all of the above, it turns out that if the control module breaks down, it will be easier and cheaper to contact a specialist. This module is a rather complex element, and trying to fix the problem yourself can lead to even bigger troubles and greater costs.

If equipment malfunctions are diagnosed incorrectly, you may accidentally damage not only the control unit, but also the heating element, water drain pump, or even the engine. In the worst case, all of the above may burn out at once, and you will have to purchase a new machine. Hence the question: is it worth the risk, or is it easier to entrust this work to a professional? After all, after the work of a good specialist, your Candy washing machine will serve you for many more years.