Error E13 in a Bosch washing machine
Unfortunately, most instructions for washing machines do not describe all possible fault codes. Thus, users who encounter error E13 on a Bosch machine may experience difficulty deciphering the designation. Let's figure out what to do if the system notifies of a failure by displaying this code.
Why did the code appear?
What to do if the washing machine pauses and displays an incomprehensible fault code on the display? Error E13 informs that draining water from the tank is difficult. In other words, the liquid from the system is discharged into the sewer, but very slowly.
Interpretation of the error code narrows the range of possible breakdowns. The user will then have to figure out what could have caused the problem and check the guesses one by one. You should start with the simplest ones, gradually moving on to more complex actions. Let's figure out what could be the cause of difficult drainage and what elements of the system to pay attention to first.
Why does water drain poorly?
To repair a Bosch washing machine, you need to find out the reason why its operation is “slow.” Before starting repairs, you should carry out initial diagnostics and localize the breakdown. Draining may slow down or stop altogether due to a number of problems.
- Dust filter clogged. The plastic element is the first obstacle that meets waste water on its way from the tank to the sewer. Particles of dirt, debris, hair and lint settle on the spiral. The filter can also “grab” foreign objects that accidentally fall into the drum: coins, paper, paper clips, buttons, buttons.If you do not clean the “trash can” for a long time, the drain hole will become clogged and the water will not be able to flow further. Fixing the problem is simple - you need to clean the element.
- The drain hose is clogged. With each wash, the drainage hose passes tens of liters of waste water through itself. Dirt, debris, and detergent residues settle on the walls of the corrugation, and a layer of scale forms. Accidental squeezing or kinking of the tube can also prevent drainage.
- Pump failure. The pump is the “heart” of the drainage system; it pumps water from the drum, drives it through the pipes, and then sends it to the sewer. If the pump breaks, the movement of liquid inside the washer stops. Trivial wear of the pump or blockage of the impeller can cause the drain to stop. First of all, you should check the unit and clean the parts. If necessary, you will have to replace the element.
- Damage to the control board. Sometimes the “brain” of the washing machine simply does not give the pump the command that it is time to start draining the water. The module will need to be repaired; perhaps replacing microcircuits or soldering the tracks will help.
- Level sensor failure. An incorrectly functioning pressure switch provides the machine’s “brain” with incorrect information about how full the tank is. In turn, the board does not start the pump, and the drain does not start.
- Incorrect connection of the drain hose. To ensure free flow of water into the sewer, the drainage hose must be correctly attached, exactly according to the instructions. If you do not follow the rules, you can achieve a “siphon effect” - the liquid will not be able to flow out of the tank due to the formed air cushion. The length of the corrugation is also important - if it is one and a half meters longer than the recommended one, difficulties may arise with pumping out water.
- Faulty wiring.If the machine is not installed according to the rules, it will vibrate strongly during operation. Constant “shaking” can lead to broken wires and contacts. Then the connection between the washer’s nodes will be disrupted. In this case, it is better to entrust repairs to specialists.
There are many reasons why error E13 appears on the display. Most often, the problem can be eliminated immediately by cleaning the filter or reconnecting the drain hose. In any case, the first thing you need to do is empty the tank of your Bosch washing machine. Let's figure out how to do it right.
Getting rid of water
If the water from the Bosch washing machine tank does not drain automatically, you will have to act independently. Emergency drainage is carried out through the hole in the garbage filter. The algorithm of actions will be as follows:
- open the technical hatch located in the lower right part of the front wall of the unit body;
- prepare a low container for collecting water, place it under the machine, in the area where the filter is located;
- Unscrew the drain filter plug and collect the liquid in a basin.
It is better to cover the floor around the washing machine with rags in case water overflows over the edges of the container.
After the water has been collected, rinse the plastic coil. Then shine a flashlight into the opened hole and see if there is hair wrapped around the impeller or if a foreign object is stuck between the blades. You should clean out all debris from the cavity, wipe the walls with a rag, and only then replace the drain filter.
When the plug is unscrewed and the water still does not begin to leave the tank, you will have to clean the pipes leading to the filter. It is likely that the tubes are clogged. If these actions do not bring results, all that remains is to pump the water out of the drum with a third-party pump.
Is it worth doing “amateur activities”?
Before you begin repairing it yourself, you should evaluate your own strengths, capabilities, and the extent of the breakdown. Even a housewife can wash the garbage filter, clean it or adjust the position of the drain hose. Replacing a pump or pressure switch is a more difficult task, but also quite doable for a beginner.
As for problems with the control board or wiring of the automatic machine, you need to call a specialist. Modern washing machines have complex software that can be broken by illiterate intervention.
Before you begin repairing or diagnosing the machine, you must turn off the power to the equipment and turn off the water supply tap.
If the machine is still under warranty, under no circumstances should you open the case. Service center specialists will diagnose and repair equipment.
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