Error E09 in Candy washing machine

Some errors require simply resetting the code or correcting minor problems, but in the case of E09, everything is much more complicated. Error E09 can be corrected in a Kandy washing machine only after a thorough repair. Otherwise, your home assistant will remain in a “paralyzed state.” There is one consolation: to fix the problem, you don’t have to resort to the services of a specialist; you can handle it yourself.

Code meaning and decoding

According to established tradition, we first identify the “symptoms” accompanying this cipher. This fault code is accompanied by the following symptoms:

• the washing machine stops washing, the drum spins for a few seconds in one direction, and then everything freezes completely, only the combination of letters and numbers remains on the display;
• Literally immediately after starting, the engine stalls and the drum stops rotating. The code is displayed again on the screen;
• The “water procedures” are over, but at the stage of transition to spinning, the operation of the washing machine stops.

Attention! Keep in mind that not all Kandy models have this error as E09; some units have a combination of 09, Er09 or Error9.

Since not all units from Kandy are equipped with electronic displays, they signal problems through a series of signals of different combinations. For example, in our case, 9 indicators will light up in a row. Then there will be a pause, after which the 9-time blinking will repeat again. By the way, which dioids will light up will depend on the specific model.

1. Candy Grand draws attention to error 09 through the “Intensive wash” indicators (symbol: shirt) and the countdown button until the end of the wash (in our case, 90, or the start button).
2. Candy Smart machines have the same LEDs blinking, only they are located slightly differently.
3. Units from the Holiday and Aquamatic lines have only one cold water wash indicator light blinking.

Now let's figure out what happens inside the washing machine when it gives this particular error? It's all about the motor. More precisely, in the stator, to which voltage must be supplied for further operation of the engine, this does not happen.

Step-by-step inspection of parts

In principle, any error can cause a basic failure. Try rebooting it. A few minutes after stopping work, hold down the power button and remove the cord from the electrical outlet. After that, put everything back in place and try to start the wash again. If nothing works, then something is really wrong.

Alternatively, the cord or outlet itself may be faulty. Check them with a tester. Although rare, this does happen. Analyze the appearance of your “home assistant”. It is quite possible that some defects will emerge during a visual inspection. If not, you will have to diagnose the insides of the unit.

• Let's start with the engine. It is placed in a special hatch by Kandy manufacturers. Open it.
• Hold the drive and turn the pulley in parallel. Thus, the belt itself will be removed from the large and small pulleys.
• Take an 8mm wrench and remove the motor mounts.
• Before completely removing the engine, remove all wires from it.It is advisable to somehow fix their location.
• Inspect the motor. Surely you see two bulky plates. So, these are the motor brushes, remove them.
• Carry out a thorough inspection of the brushes. If they have severe abrasions or other visible defects, then they need to be replaced with new ones.
• Reinstall in reverse order and test the unit.

After replacing the brushes, the machine sometimes makes cracking sounds during washing. These plates fall into place and rub against each other. The problem does not always lie in the brushes; for example, the control module may fly off. What to do then? Here you cannot do without the intervention of a specialist, but you can diagnose the breakdown yourself. Just take a multimeter and check all elements of the control module.

Occasionally, motor windings burn out. Repair in this case is extremely unprofitable; experts say that it is cheaper to purchase a new washing machine. However, it is worth noting that for Kandy machines the situation with motor breakdown is extremely unusual.

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