Error E03 in Kandy washing machines
If your Candy washing machine has stopped with a full tank of water, and the E03 code appears on the display, then we will tell you what to do.
In this article, we will not only describe the reasons for this error, but also try to present a repair algorithm in the event of a malfunction.
Explanation and reasons
On a Kandy washing machine, error E03 indicates a lack of drainage. For 3 minutes, the machine tries to drain the waste water, but for some reason this does not happen, so the wash freezes. And the reasons for this are the following:
- clogged drain system;
- partial or complete breakdown of the pump;
- Pressostat malfunction.
The easiest way in this situation is to check the machine for blockages. First you need to drain the water from the tank. This is done through the emergency drain hose located next to the drain filter, or through the filter itself. In this case, you will need a spacious, low container and rags to collect water. Cleaning the filter from debris involves rinsing it under running water.
What to do with the pump
If the cause of error E03 on a Cady machine is not a clogged filter, then proceed to checking the drain pump. Disconnect the equipment from the electrical network and communications, place it in a free place, then get to work:
- using a screwdriver, remove the lower decorative strip from the latches, behind which there is a drain filter and the pump itself;
- unscrew the drainage filter and pull it out, keep in mind that water may leak onto the floor;
- unscrew the two screws that you will see behind this bar; the pump is held on them;
- tilt the washing machine or lay it on its side, because the pump will have to be reached through the bottom;
- carefully disconnect the pipes and electrics, remember the location of the clamps;
At the same time, you can check if there is any debris in the pipes and rinse them in water.
- unscrew the 3 screws that connect the volute and the pump;
- look for hair on the impeller and remove all debris. Perhaps the blockage caused the malfunction and you will not have to buy a new spare part;
- then check the electrical part of the pump with a multimeter, when you are sure that it is faulty, take a new part for the Candy washing machine and put it in place of the old one;
- Reassemble the machine in reverse order.
A breakdown of the drain pump in machines of this brand is one of the most common faults. You can read about other typical failures in the article Repair of washing machine faults Candy.
Breakdown of the pressure switch
If the pressure switch malfunctions, the water drainage is also disrupted, because the control module does not receive a signal about the water level in the tank. As a result, the sediment does not receive a command to drain the water. Replacing this part on a Candy machine can also be done without involving a technician. But don't rush to buy a spare part. The fact is that the cause may not be the pressure switch itself, but the contacts on it. They need to be cleaned and their operation checked.
The water level sensor is located at the top of the washing machine, so it will be enough to remove the top cover of the case.
In addition, the reason may be the tube going from the pressure switch to the tank, it is also called a pressure tube; it may fly off or break. It is enough to replace the tube or clamp and the cause will be eliminated. If the tube and contacts are intact, then check the pressure switch itself with a multimeter. In case of malfunction, replace the water level sensor with a new one.
As you can see, error E03 on Candy washing machines can be eliminated at home.If you know what to do, you can handle it in about 40 minutes. But if you doubt your abilities, it is better to contact a professional, in this case he will be able to carry out repairs at home.
Interesting:
12 reader comments
Everything turned out just fire! I cleaned the rubber pipes, thank you very much!
The drain pump is constantly cracking, what could it be? Writes eo3 after the first day of use.
The replacement pump, if there is nothing foreign in it, cracks either from foreign objects or from wear on the shaft with the impeller. If you find the same one, just change it. Pay special attention to how the contacts are connected to it, there are simply 2 types: paired and separate. Good luck!
We bought a washing machine. Spinning does not occur. It stops and blinks on the button opposite the allergy and that’s it. What to do?
I got error E03 due to the pump impeller rod being squeezed out by frost. I put it in place and everything worked.
Tell me what is the pump code for Candy CTD 866? Or brand of drain motor?
I have the same problem (error E03). I did everything described above (replaced all the parts with new ones), but alas. The answer lay in a completely different place - replacing the heating element!
There was error 16, I bought a new heating element, again error 16 or 03. It turned out to be a defective heating element. Check for new parts.
Igor, you are right. Ten begins to punch to the body. First I took it out and just cleaned it of scale. This was enough for several months. But here we go again.
Good instructions. Everything worked out!
Hello! Candy Smart does not drain water. The “iron” flashes continuously. The filter and drain hose are clean. What to do?
It turned out that the check valve on the drain was clogged, everything worked after 5 minutes of cleaning.