Error 5E (SE) in a Samsung washing machine
Error 5E (aka SE) on a Samsung washing machine can occur quite often if the owners do not take proper care of it, and sometimes even when normal care is carried out. The interpretation of error 5E is quite definite, however, it does not answer the question of what exactly broke down in the Samsung washing machine. It only defines a possible list of reasons, which we will talk about in the article.
Why does the error occur?
Error 5E usually appears on the display of a Samsung washing machine when the program has already completed washing and is trying to start rinsing the laundry. At this point, according to the program, the machine should drain the dirty soapy water that was used for washing and fill it with clean water for rinsing. This is where the problem arises. The system simply cannot drain dirty water and the electrical controller displays error 5E.
This error occurs due to the inability to drain water. This is approximately how this error is deciphered. What are the possible reasons for this error to occur, due to which the system cannot drain dirty water? There are three main reasons:
- the drain filter is so clogged that water simply does not pass through it into the drain hose;
- a blockage has formed in the drain hose, either at the connection with the filter or at the connection with the siphon;
- water is not pumped out due to a faulty drain pump.
Note! To prevent unpleasant blockages from occurring in the machine, before washing, check the pockets of items placed in the drum, take out small change, keys, etc.
On some models of Samsung washing machines instead of error 5e the code may appear nd or SE, keep in mind that this is all the same error. Not to be confused with E5 code. It means the heating element of the washing machine is faulty.
Looking for the source of the error: procedure
If the machine suddenly freezes during washing and code 5E appears on the display, the first thing you should do is check the debris filter, which is usually located in the lower right corner of the machine body. This is the most common procedure, which is described by the washing machine manufacturer in the instructions, and if you don’t know anything about it, it means you’ve never cleaned the filter. Clean the filter, if the washing machine error 5E continues to pop up, then you need to look further.
Next, you need to check the drain hose to see if there is a blockage in it. Remove all laundry from the drum, then remove the drain hose from the siphon or drain pipe and throw the end into the bathtub or sink. This way you can clearly see the draining water. After this, start the washing program and observe. If the pump tries to push water through the hose, but it barely flows, then there is a blockage in the hose.
Samsung washing machines operate quite quietly, but if you listen to their operation while draining water, you can distinguish the specific sound made by the operating drain pump. So, if you threw the end of the drain hose into the bathroom and no water flows out of it after finishing the wash, at the same time, you cannot hear the specific sound of the drain pump operating - most likely the problem is there!
Important! A broken washing machine drain pump is considered a fairly serious problem.You will most likely not be able to solve it on your own, and you will need to contact a specialist.
The cause of the error has been determined: how to fix it?
The easiest way to solve the problem is if the cause of error 5E on your Samsung washing machine is a dirty filter. How to quickly clean the filter?
- In the lower right corner of the machine body, find a plastic cover protecting the filter and emergency drain hose. Open it.
- Use a suitable container to drain the dirty water from the drum (a basin works best).
- Remove the plug from the small rubber hose and drain all the water into a container.
- Without removing the container, turn the filter screw half a turn counterclockwise and remove it.
- Inspect the hole for foreign objects and remove anything stuck there, including clumps of lint and hair.
- Screw the screw into place and insert the plug into the emergency drain hose, and then close the plastic cover. The problem should be resolved.
You can find out in detail with pictures and videos about cleaning the filter Here.
If the cause of error 5E is a serious blockage in the drain hose, you need to disconnect it from the washing machine and then rinse it with powerful water pressure. When rinsing the hose with water, you can bend and straighten it at the same time, so the dirt plug will pop out faster. It is also possible that a blockage has formed deep in the sewer pipe or in the siphon. In this case, dirty water will stop leaving not only from the machine, but also through the sink drain.
You can clear the blockage that has formed in the siphon manually by unscrewing the plug and washing its internal parts, but you may have to tinker with the sewer pipe. In this case, it is best to contact a plumber who will quickly and professionally clean the pipes, but you can try liquids to remove blockages like “Tiret turbo" or "Mole". If liquids cannot remove the blockage, try inserting a long steel wire with a small hook at the end into the sewer pipe; it can be used to remove even dense blockages.
Note! You should not use aggressive chemicals when cleaning the drain hose of your washing machine, as this may damage it.
In the worst case scenario, error 5E could be caused by a broken drain pump. To get to it you will have to turn the machine around and remove the back wall. It is easy to locate the drain pump. Look at the valve to which the drain hose is connected, and this valve in turn is connected to the drain pump. As we have already noted, you should not repair the drain pump yourself; in extreme cases, you can do it yourself replacing the drain pump.
To summarize, we note that the se error on a Samsung washing machine (or error 5E) is not as terrible as it might seem at first glance. In most cases, you can find and eliminate its causes on your own. But if you don’t want to deal with blockages or are not confident in your abilities, contact a specialist.
Interesting:
21 reader comments
Thank you! We figured out the problem))
Thanks a lot!
Thank you, the article helped, we were going to call a specialist))
Thank you very much, you helped us a lot, everything is fine now!!!
What does it mean when the machine does not drain during programs, but drains during rinsing?
Thank you friend)
Thank you, the article helped)
Thank you, the problem has been resolved.
After rinsing, the drain does not start. I put it on forced spin and the pump works.
The video was very helpful, thank you
Thank you, my son figured it out himself. 17 years.
Can I take your son?
Thank you very much, everything was fine, I had to clean both the drain hose and the filter, now it works.
Thanks for the advice! Everything helped! The world is not without good people.
Thank you.
Thank you. Our machine did not work for a long time. I washed it, but when I spin it, error 5E. The hose accidentally fell on the floor and water began to flow: the reason was an air lock, but they wanted to call a repairman.
Thank you. Very useful article. I did everything as written (there was an SE error). The machine started working.
Thank you. 5E. There was a wooden toothpick in the drain filter. I stopped the drain pump blades. It's good that the pump didn't burn out.
What to do with the laundry that is in the machine if it is locked?
Thank you!
Thank you, the article was very helpful.