Kandy washing machine error codes

Candy washing machine The majority of Candy machines show error codes. In general, this is a very convenient property of washing machines. If something breaks or any problem occurs, the self-diagnosis system informs you about this by showing a set of letters and numbers on the display.

In those models where there is no display, but there is a self-diagnosis system, error information is transmitted by flashing indicators. The code is encrypted in this blinking. The error code will help identify the problem that has occurred.

This function will be very helpful to those who are planning to repair the Kandy washing machine. Whether it’s a professional appliance repairman called in to fix a problem, or the owner of the machine himself. But in order to understand what the breakdown is, you need to find out what this or that code means. It is precisely in order to convey this information to you that we wrote this article. Next, you can familiarize yourself with the tables, which will indicate all the errors, their detailed descriptions and reasons. Those that could cause a malfunction. The tables will be divided by Candy washing machine models.

ActivaSmart washing machines from Kandy error chart

Code	What is the problem?	Why did this error appear?
E01	Problem with UBL (washing machine door lock device). The door does not lock when closed. And the keys are not displayed.	The door lock may be damaged. You need to check it, as well as the integrity of the wiring. You should also make sure that the electronic controller is working properly.
E02	Problems with water supply. Water may not enter the washing machine tank. The amount of water does not reach the required amount within the set time. That is, there is less water than necessary to complete the program. The amount of water needed to complete the program has been exceeded.	The filling valve is clogged or stuck. The filling valve is out of order. The level sensor (level switch) or its pipes are damaged. The electronic controller is broken.
E03	The water does not drain from the washing machine at all or does so too slowly.	There was a break or malfunction in the wiring of the drain pump or it failed. The level sensor of the washing machine has become unusable. For example, it may give incorrect signals. The drain system may be clogged. The drain pump pipes, hose or filter are clogged.
E04	Problem with the fill valve. The amount of water in the washing machine tank required to complete the program has been exceeded. The level switch indicates that there is too much water in the machine tank. After three and a half minutes an error appears on the display.	The fill valve is stuck in the open position and water continues to be drawn, despite the fact that a signal has been given to stop drawing. The controller that regulates the operation of the filling valve could also fail.
E05	The water does not heat up to the required temperature. Error “E05” appears on the screen.	The heating element (heating element) or its wiring and contacts have failed. The controller could also have broken down. The temperature sensor has become unusable. When checking with a tester (multimeter), make sure that the resistance is approximately two dozen ohms at average room temperature. You need to make sure that the program selector motor is working normally.The voltage required for its operation is 220 volts. The winding resistance is approximately 15 kOhm. In addition, you need to make sure that the indicating and control units are functioning properly.
E07	The motor is running too fast. Three attempts are made to start the washing machine motor. And then the washing process is interrupted and the message “E07” appears.	The tachogenerator is broken. The winding resistance of this part (if it is working) is approximately equal to forty-two Ohms (if the engine is “CEZET”). And for the HOOVER electric motor - 156 Ohms. Often such a malfunction appears due to the fault of the technical generator core. If it collapsed.
E09	There is a problem with the washing machine motor. The motor shaft does not rotate. An error occurs, the designation of which you can see in the adjacent column. Automated testing continues.	Breakdown of the control unit or failure of the triac.

Error codes for Aquamatic washing machines from Kandy

Error codes for Aquamatic washing machines do not have a display. Therefore, error codes are transmitted by blinking of the indicator, which is located in the lower left edge of the control panel. Deciphering the blinking is quite simple. You just need to count it. The number of times it blinks is the same as the error. For example, if it blinks 5 times, then goes off for 5 seconds and repeats all over again, then this means error number 5, etc.

Error Code Table Aquamatic washing machines
Code	How many times did the indicator light up?	What failure or breakdown occurred?
0	The indicator lights up continuously.	The control module has broken down or its normal operation has been disrupted.
1	The indicator lighted once.	The UBL (the washing machine hatch locking device) has broken down or the contacts have broken, the wires have become unusable, etc.
2	Two indicator flashes	The water takes too long to fill or does not fill at all. The water is turned off (you need to open the tap on the water supply pipe). Or the filling valve has become damaged. The level sensor (level switch) may also be faulty. The water pressure in the water supply may be too weak or the inlet hose may be jammed.
3	Three flashes	The water did not drain in the required time. The drain pump may have become unusable or its contacts may have broken. Its filter or drainage pipes could be clogged.
4	Four flashes	Too much water has been filled into the tank. This could be due to a stuck fill valve, a broken level sensor or its wiring.
5	Five	The temperature sensor has shorted or is broken.
6	Six times	EEPROM memory failure. Most likely, there are problems with the operation of the control module.
7	Seven	Electric motor is stuck
7	Seven	The UBL is fixed in the closed state due to its blocking.
8	8	Short circuit or break of the tachogenerator.
9	9	The triac of the electric motor is broken.
12	12	Problems with data transfer between the display and control modules. Connection failure.
13	13	Problems with data transfer between the display and control modules. Connection failure.
14	14	Damage to the control module or its contacts.
15	15	The control module has failed or the program has gone wrong.
16	16	The heating element is shorted or broken
17	17	Incorrect information from the tachogenerator.
18	18	The control module has become unusable. Problems with the electrical network.