Warranty for Siemens washing machines

When purchasing a washing machine, the consumer receives a special coupon along with factory documents. This paper allows him to service the equipment for free at the service center for a certain amount of time after purchase. But in order to use the warranty for a Siemens washing machine, you should know exactly for what period the obligations assumed by the manufacturer are valid. It is better to understand the nuances of free repairs immediately after purchase.

Warranty duration

All customers who choose a Siemens washing machine can count on a year of free service. An application for warranty repair of main components can be submitted within the first three months of operation. If there is a need for repair or maintenance, you should contact the customer service online or by calling the single hotline 8 (800) 200-29-62. Calls within the Russian Federation are free and available around the clock.

After you leave a request, service technicians will come to your home. They will diagnose and fix all problems. If necessary, they will bring and replace parts and give recommendations on the correct operation of the equipment. You can find out more information about service on the official Siemens website.

What are the requirements?

When purchasing household appliances, never forget about the documents. Even ideal equipment fails after many years of operation, but there are also malfunctions associated with manufacturing defects. They manifest themselves in the first weeks of work.To ensure you have access to warranty repairs, check the following things when purchasing a washing machine:

• presence of a coupon;
• the document is filled out correctly: date of purchase, store seal, your signature and the manager’s signature;
• availability of all components specified in the technical documentation;
• no mechanical damage to the product.

Important! If you forgot to put the date of sale on the coupon when purchasing, the warranty period will be counted from the date of issue.

Chips, dents and other defects of the case are unacceptable. They indicate an external physical impact, which could also affect the internal details of the SMA. In this case, specialists will most likely refuse to accept the equipment for free repair.

Paid guarantee

Siemens allows the consumer to extend the warranty period using an extended service certificate. How long does the warranty last in this case? You pay 2850 rub. for an additional year or 3,750 rub. in two, and you can rest easy for another couple of years. Find out more about the terms of the program by calling the above phone number.

Calling a specialist and providing new parts is carried out free of charge only if faults are found that are covered by the manufacturer's warranty.

The first year of operation goes by quite quickly, so purchasing a certificate looks like a good deal. You don't have to make regular payments - just a one-time payment. The agreements come into effect immediately after the standard one-year warranty ends. The necessary documents can be completed any day during the first year of operation.

Warranty cancellation

Warranty repairs are provided provided that the consumer follows certain requirements.If you do not comply with these rules, your warranty will be void. First of all, these are situations with violation of the installation and operation of equipment. Other points:

• damage to the goods due to improper transportation;
• changes in design made by third-party craftsmen;
• malfunctions associated with overload of the electrical network;
• absence or unclear marking of the series number on the case.

Warranty repairs will not be available in the event of a breakdown due to natural wear and tear: a light bulb burns out, filter contamination. According to the manufacturer, the service life of Siemens equipment is 10 years. After this, it is considered worn out.

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