Warranty for Indesit washing machine

Warranty for Indesit washing machine When purchasing a machine in a store, along with the factory instructions and other documentation, the buyer also receives a warranty card. This small piece of paper gives him the right to free servicing of the washing machine for a certain period of time after the deal is concluded. To take advantage of the warranty on an Indesit washing machine, you need to know how long the warranty lasts and when it ends. It is better not to neglect the possibility of free repairs and understand its nuances.

Warranty duration

The warranty means free equipment repair services. That is, during the specified period, the buyer has the right to demand that the store replace the purchased machine or eliminate any problems that have arisen. The company guarantees the client that his money will not be wasted. And the longer such a “delay” is offered, the better the quality of the product and the greater the desire to purchase it.

Indesit washing machines have a 1-year warranty. This is a standard period for large household appliances, during which you do not have to worry about possible repairs to the unit. The main thing is not to “go beyond” the warranty period and comply with all formalities.

Indesit washing machines come with a 12-month warranty.

Is the ticket filled out correctly?

It doesn't matter how many years of warranty the manufacturer promises. The main thing is that the accompanying coupon is correctly filled out and the warranty conditions are met. In the first case, it is important to provide the original “guarantee” - a small book in black, blue or red. It must contain the following information:

serial number and model of the purchased machine (previously they entered the data with a pen, now they put a sticker on it);
Date of purchase;
store information;
seal;
signatures of the seller and buyer.

After checking the coupon, store employees look to see if the owner of the machine has violated the terms of warranty service. They are written down in the “guarantee” as a separate list, and if the seller discovers that they are not fulfilled, they will refuse free repairs. There are several reasons for refusal: example of filling out a warranty card

the breakdown was caused by careless handling by the user, improper transportation and installation (a striking example is washing with the transport bolts not removed);
the washing machine was not used according to the rules from the factory instructions (for example, at high humidity);
the factory markings - a sticker with a serial number - were removed from the case;
force majeure occurred (fire, power surges, natural disaster);
mechanical damage is visible.

Consumables required for repairs and transportation costs are not included in the warranty.

You can also say “goodbye” to the warranty if you have attempted self-repair or hired technicians from service centers not included in the warranty list. Remember that for 12 months you cannot contact third-party workshops - only call “your” specialists listed in the coupon.

You can only hope for free help in two cases:

due to a manufacturing defect (when the equipment was initially defective);
if the equipment does not work correctly (a leak is noticed, the spin speed does not correspond to the declared speed, extraneous sounds are heard).

It turns out that it’s easy to “earn” warranty repairs.You just need to make sure that the coupon is filled out correctly, carefully inspect the machine before purchasing and not violate the operating conditions. You should not engage in “self-medication”: it is better to invite specialists from authorized service centers for installation and diagnostics.

Do I need a paid warranty?

In addition to the standard warranty, Indesit also offers an extended one. This is a paid program that allows you to extend the “warranty” for another year. In this case, the buyer receives a number of services:

consultation with specialists on the operation and maintenance of purchased equipment (including selection of care products);
a comprehensive check of the machine at the service center upon request (delivery is free if the buyer is located within a certain city);
assistance in troubleshooting using original spare parts.

The right to an additional guarantee is proven by a special certificate. The main thing is to make sure that the period of the paid overtime begins after the end of the main one. Otherwise, the purchase is pointless.

How to exercise the right to free repairs?

It’s easy to take advantage of free repairs: prepare a coupon and documents for the washing machine, call “your” service and wait for the technician to visit. Don't forget to check his documents and evaluate the quality of the work done. It is better to have a repairman start the wash and make sure the machine is working.

If the technician suspects a non-warranty case, he will have to resolve the issue with an expert. But you need to agree to the procedure only if you are confident in the correct operation of the machine. Otherwise, the buyer pays a considerable amount.