Warranty for the Atlant washing machine

Atlant is a Belarusian brand of washing machines, which is very popular in Russia, near and far abroad. Products of this brand are characterized by low cost, good technical parameters and durability. When using, you need to clearly understand in what cases the warranty for the Atlant washing machine applies. Let's see how many years of warranty the manufacturer gives for the equipment as a whole and its individual parts?

Let's figure out the timing

A distinctive feature of the Atlant brand is a long warranty service for 3 years. The motor of washing machines of the SmartAction series is even given 5 years. In the event of a breakdown, repairs under warranty are made free of charge. To do this, the buyer must provide a special coupon to the service center.

Attention! The warranty document must contain the date of purchase, the signature and seal of the seller, and a unique serial number.

The warranty period should begin from the date of purchase of the washing machine. If you have lost the coupon, the warranty is considered from the date of release of the equipment. What exactly does this concept include?

calling a technician to diagnose and fix the problem;
replacement of a part when covered by the warranty;
transportation to a service center if a specialist cannot fix the breakdown on site (a preliminary report is drawn up).

The manufacturer provides a warranty on the materials, assembly of the washing machine and the components used. If it is determined that the breakdown was caused by the manufacturer, repairs are made free of charge.Considering that at the moment many brands are reducing warranty periods and proper operation of equipment, 3 years of free repair of the Atlant washing machine looks impressive.

How to recognize a warranty case

The first step is to familiarize yourself with the covered warranty repair cases. The presence of a special coupon issued with documents for the washing machine does not mean that any breakdowns will be repaired at the expense of the manufacturer. This requires good reasons, namely a manufacturing defect. If the washing machine stops working due to the buyer’s fault, no one will repair it for free.

For example, the washing machine has stopped spinning clothes properly or is vibrating too much. A service center specialist will conduct diagnostics and identify the causes of the malfunction. If it is the manufacturer’s fault, they will offer repairs under warranty; if not, you will have to repair the equipment at your own expense. Extended warranty periods can be installed on individual elements of the Atlant washing machine (for example, on the tank or engine).

Breakdowns within the warranty period

Washing machines of any brand are not insured against breakdowns, including Atlant. Let's see what troubles happen to them most often. Equipment users need to know what exactly to pay attention to during operation.

Too noisy during spinning. In this case, you should first try placing the washing machine on a flat surface and closing the bathroom door tightly while washing.
Electronics malfunction. For example, icons disappeared on the screen or a program crash occurred. Try restarting the washing machine first; if the error persists, contact the service center.
The manual mode switch does not turn, you have to make an effort.
The powder is not completely washed out of the tray, although the correct dosage is used.

It must be said that Atlant washing machines are quite reliable and have high-quality assembly. They easily tolerate power surges and problems with water pressure. Of course, they also have disadvantages, for example, frequent failure of bearings, pumps, and electronics. If the reason is a manufacturing defect, repairs under warranty will be free of charge.

Where is it officially repaired?

To find out the address of the nearest warranty service, you need to go to the Atlant website. All centers in Russia and Belarus are presented here. Users can also contact the manufacturer via a hotline. It is not necessary to register on the portal for this.

The service life of the Atlant washing machine is 10 years.

The manufacturer guarantees the safe use of the equipment during this entire time. Even if a model is discontinued, spare parts and repairs under warranty still occur. The actual operating time of the washing machine depends on many factors, but the most important is the correct installation and connection of the equipment. Atlant service center To avoid problems, you should entrust these operations to service center specialists. Please note that if third-party technicians did not install the machine correctly and it caused a breakdown, repairs will not be covered under warranty.